/ Job #13149

Level II Field Service Technician



Job Type

Date Posted

February 16, 2024



Posted By

Turner Whitfield

Level II Field Service Technician Job Description

Level II Field Service Technician

The Field Service Technician II performs intermediate level activities on emergency lighting inverters installed at customer locations while representing the company in a professional manner as required by performing the following duties.

Essential Duties & Responsibilities include, but are not limited to, the following. Other duties may be assigned as required by departmental needs.

  • Follows safety practices and protocols per NFPA 70E at all times
  • Travels to customer locations in a company vehicle to perform service activities
  • Performs maintenance to ensure compliance to product specifications
  • Installs or replaces batteries in inverter systems
  • Performs system start up and commissioning
  • Troubleshoots and repairs intermediate level issues
  • Performs intermediate modifications on inverters
  • Works early morning, nights or weekends that may include overnight stays in a hotel whenever customer schedules require it
  • Provides professional, courteous and excellent customer service
  • Completes necessary job documentation per department procedures
  • Assists other Field Service Technicians during their work assignments to develop skills
  • Follows work schedules made by service coordinators
  • Uses company issued tools, equipment and software to perform work
  • Provides training to customer representatives when required

Education / Experience

  • Associate degree (A. A.) or equivalent from two-year college or technical school; or two years technical training related experience or equivalent combination of education and experience plus
  • 3-5 years of experience as a field service technician.

Other Skills and Abilities                                            

  • Knowledge of test equipment including, but not limited to, digital multimeter, oscilloscope, power supply, variac, load, and power analyzer. Must be able to read schematic diagrams and wiring diagrams.


  • Must be able to lift and/or move heavy components up to, but not limited to, 50 lbs. Must be able to travel up to 80% of the time.

TriMech Services is an engineering resource provider specializing in the placement of qualified technical candidates for both temporary and direct hire opportunities.  TriMech Services offers a unique approach to matching the specialized skill sets of our candidates to our clients engineering specific requirements.


Call 888.874.6324 to speak with TriMech Client Executive Turner Whitfield about this role and related job opportunities.

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